256-bit SSL
Bank-Grade Security
No Data Sales
Not Shared with Third Parties
Your Control
You Can Delete Your Data
GDPR Compliant
International Standards

Our Commitment: JellyBet believes your privacy is a fundamental right. We only collect information that is genuinely needed to provide our services, and that information will never be used against you. We mean what we say.

1. Introduction & Scope

This Privacy Policy applies to all JellyBet services. It explains how we collect, use, and protect your personal information. By using JellyBet, you agree to this policy.

JellyBet is a licensed online gaming platform. We follow international data protection laws and strive to meet GDPR standards. Keeping your information secure is both our legal obligation and our ethical commitment.

This policy uses no complex legal language. What is written here is accurate and straightforward. If you have any questions, please reach out to our support team.

2. What Information We Collect

JellyBet only collects information that is necessary. We never ask for data we don't need.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account verification, notifications
Financial Information Last four digits of payment method, transaction history Payment processing, fraud prevention
Technical Information IP address, browser type, device information Security, platform improvement
Usage Data Gaming history, betting patterns, login times Service improvement, Responsible Gaming
Communication Records Support chat, email correspondence Troubleshooting & Quality Control
We never store your full payment card number or bank account password. Payment information is handled in accordance with PCI DSS compliant methods.

3. How We Use Your Information

The reasons JellyBet uses your data are clear and limited:

  • Account Management: For registration, login, password recovery, and managing account settings.
  • Payment Processing: To ensure deposits and withdrawals are processed securely.
  • Legal Compliance: To meet the requirements of KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
  • Security: To prevent unauthorized access, fraud, and account hacking.
  • Service Improvement: To analyze which games or features are most popular and improve your experience.
  • Responsible Gaming: To detect unusual gaming patterns and offer timely assistance.
  • Customer Support: To resolve your issues quickly and effectively.

JellyBet never sells your data to advertising companies or uses it for marketing without your consent.

You can opt out of promotional emails or SMS at any time through your account settings. Essential service notifications cannot be disabled.

4. How Information Is Stored & Protected

JellyBet uses industry-leading technology to keep your data secure.

  • 256-bit SSL Encryption: All communication on the website and app is encrypted — the same standard used by international banks.
  • Secure Data Centers: Your data is stored in ISO 27001 certified data centers.
  • Access Control: Only authorized JellyBet staff can access your data, and even then, only the information necessary to perform their duties.
  • Regular Audits: Third-party security experts regularly audit our systems.
  • Backup: Data is securely backed up across multiple locations.

Data retention period: Data for active accounts is retained indefinitely. Data for closed accounts is generally kept for 5 years as required by law, after which it is securely deleted.

No one can guarantee 100% security on the internet. However, JellyBet ensures the highest level of protection possible. In the event of a security incident, we will notify members immediately.

5. Data Sharing Policy

JellyBet Never Does not sell your data. Information may be shared with third parties only in the following limited circumstances:

  • Payment Provider: Only the information necessary for processing deposits and withdrawals is shared. These partners are also bound by strict privacy policies.
  • Game Provider: The provider of the game you are playing may access minimal game-related information.
  • Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: Cooperation with relevant authorities in cybercrime investigations.

All third parties with whom data is shared are bound by strict data protection agreements with JellyBet and may only use the data for specified purposes.

6. Cookies Policy

JellyBet uses cookies to enhance your experience. Cookies are small files stored in your browser.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
  • Performance Cookies: To understand which pages are visited most and where issues occur. Data remains anonymous.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand how the platform is used, which helps us improve our services.

You can disable cookies from your browser settings. However, disabling essential cookies may prevent JellyBet from functioning properly.

7. Your Rights

As a JellyBet member, you have the following rights over your own data:

Right to Access Your Data

You can request to know what personal information JellyBet holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information. Changes can be made directly in your account settings.

Right to Erasure

You may request deletion of your personal data when closing your account (except where required by law).

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise these rights, contact our support team. We generally respond within 30 days.

8. Protection of Minors

JellyBet strictly does not provide services to anyone under 18. We do not collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If a parent or guardian believes their child is using JellyBet, please contact our support team immediately.

9. Changes to Privacy Policy

JellyBet may update this Privacy Policy when necessary. For any significant changes:

  • You will be notified in advance via your registered email
  • You will be notified via app notification
  • The date of the latest update will be shown at the top of this page

Continued use of JellyBet after an updated policy takes effect will be considered your acceptance of the new policy.

10. Privacy Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection Team through the following:

Email (Privacy Department)
Live Chat Support
Available 24/7 in Bengali

We typically respond within 72 hours. For urgent matters, please use live chat.

How JellyBet Protects Your Privacy

Six key measures that keep your information protected at the highest level.

256-bit SSL Encryption

All communication between you and JellyBet is encrypted. Even if intercepted, it cannot be read by any third party.

Two-Factor Authentication

With Two-Factor Authentication (2FA) enabled, no one can access your account even if they know your password.

Real-Time Fraud Monitoring

Unusual transactions or logins are automatically flagged and acted upon immediately.

Sale of Data Prohibited

JellyBet never sells your personal information to any advertiser or data broker.

Third-Party Agreements

All partners with whom data is shared are bound by strict confidentiality agreements.

Regular Security Audits

Independent security experts conduct full system audits of JellyBet multiple times a year.

Privacy Policy FAQ

No. JellyBet never shares your phone number with any third party. It is used solely for OTP verification and important account notifications. If you receive promotional calls from any source other than JellyBet, that is not associated with us.

When you request account closure, we delete all personal data beyond our legal obligations. However, transaction records must be retained for 5 years under financial regulations. These records are used solely for legal purposes.

No. Your gaming history is entirely private. JellyBet uses this information only to improve your experience and monitor responsible gaming. It is never shared with anyone without a court order.

Contact JellyBet Support via email or live chat with the subject "Data Export Request". After identity verification, a complete copy of your data will be sent to you within 30 days.

Play Safely at JellyBet, Win With Confidence

Your privacy is protected. Join JellyBet now and enjoy a world-class gaming experience.

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