JellyBet Terms & Conditions – Complete Membership Rules

These Terms & Conditions apply to all JellyBet services. JellyBet is a licensed online gaming platform operating under an international gaming authority.

To use JellyBet's services, you must:

• Be at least 18 years of age
• Reside in a jurisdiction where online gaming is not prohibited by law
• You must register under your own identity, not someone else's.
• The account must be used solely for your own personal use.

JellyBet reserves the right to update these Terms & Conditions at any time. Members will be given advance notice of any changes.

To create an account on JellyBet, you must provide accurate information. Registering with false details will result in account termination and possible forfeiture of any funds held.

Important Account Rules:

• Each person may open only one account. If multiple accounts are found, all of them will be closed.
• The phone number and email address provided during registration must be active and belong to you personally.
• Your account password must not be shared with anyone.
• JellyBet may temporarily or permanently suspend an account if suspicious activity is detected.
• You may be required to submit a national ID or passport for identity verification before a withdrawal is processed.

The KYC (Know Your Customer) process may require the following documents: national ID, passport, or driving licence, proof of address, and a selfie. All documents are stored securely.

JellyBet supports deposits and withdrawals via mobile banking, bank transfer, e-wallet, and cryptocurrency.

Deposit Rules:

• Minimum deposit amount is BDT 200. The maximum limit varies based on your membership tier.
• Deposits are credited to your account instantly. If there is a delay due to a technical issue, please contact support.
• You must only use payment methods registered in your own name. Using another person's payment method is strictly prohibited.

Withdrawal Rules:

• Minimum withdrawal amount is BDT 500.
• Withdrawal processing time is typically 3–10 minutes, with a maximum of 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals (over BDT 50,000) may be held until KYC verification is complete.
• JellyBet charges no withdrawal fees, though your payment provider may apply their own.

JellyBet offers a range of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant offer page.

General Bonus Rules:

• Wagering Requirements: Most bonuses require a minimum wagering amount before withdrawal — typically 30–40 times the bonus value.
• Time Limit: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Gaming Restrictions: Some games may not count toward bonus wagering requirements.
• The same bonus cannot be claimed more than once unless the terms explicitly state otherwise.
• JellyBet reserves the right to cancel any bonus if abuse is suspected.

JellyBet reserves the right to modify, suspend, or cancel any bonus or promotion. Terms already applied to a claimed bonus will not be changed retroactively.

JellyBet offers both Sports Betting and casino gaming. Each game and betting market has its own specific rules.

General Betting Rules:

• Once a bet is confirmed, it cannot be changed or cancelled, though a cash-out option may be available on select markets.
• If incorrect odds are displayed due to a technical error, JellyBet reserves the right to void the affected bets.
• If an event is cancelled or postponed, the stake will be refunded.
• Bets may be suspended if match-fixing or unusual betting patterns are suspected.

Casino Game Rules:

• All game outcomes are determined by an RNG (Random Number Generator) that is audited by an independent third party.
• If your internet connection drops during a game, it will pause automatically and resume from the correct point once you reconnect.
• Winnings in demo mode cannot be withdrawn.

JellyBet takes your personal information and financial security seriously. We use 256-bit SSL encryption to provide bank-grade protection.

• JellyBet does not sell your personal information to third parties.
• Information may be shared with authorities in cases of legal obligation or fraud investigation.
• Use a strong password to keep your account secure and change it regularly.
• If you suspect unauthorized access to your account, notify us immediately.

For further information, please visit our Privacy Policy View page.

JellyBet treats responsible gaming not just as a rule, but as a commitment. We want you to play for fun, not to fall into difficulty.

The following self-control tools are available on JellyBet at no cost:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you're willing to lose within a given period.
• Session Limit: Set a limit on how long you play in a single session.
• Temporary Break: Suspend your account for anywhere between 24 hours and 6 months.
• Permanent Closure (Self-Exclusion): Close your account for an extended period or permanently.

For more details, visit our Responsible Gaming View page.

JellyBet may suspend or close an account under the following circumstances:

• Violation of Terms & Conditions
• Creating Multiple Accounts
• Providing False Information
• Evidence of fraud or manipulation
• Suspected Money Laundering
• If found to be a minor

Any legitimate funds in your account will be returned before closure, unless fraud is established during the investigation. If you wish to dispute an account closure, please contact support.

JellyBet is committed to resolving disputes with members fairly and promptly.

Steps to resolve a dispute:

• Step 1: Reach out to support via Live Chat or email. Most issues are resolved within 24 hours.
• Step 2: If you are not satisfied, you may file a formal complaint. JellyBet will respond within 7 business days.
• Step 3: If the issue remains unresolved, you have the right to escalate your complaint to the licensing authority.

JellyBet never ignores a legitimate claim. Your concerns matter to us.

JellyBet may update these Terms & Conditions when necessary. Members will be notified of any significant changes via email or in-app notification.

Continued use of JellyBet after updated Terms & Conditions take effect will be considered acceptance of the new terms. If you do not wish to accept the updated terms, you may request to close your account.